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THE FIRST CALL FOR HEALTH CARE PROFESSIONALS AND RESPONSIBLE OFFICERS

Remote or offshore medical incidents can quickly escalate and we understand that on-site healthcare professionals and responsible officers need immediate support and advice from medical experts they can trust. A single call to UnitedHealthcare Global’s Virtual Health Services team of Physicians gives on-site medics and responsible officers 24/7/365 support, and the confidence to treat patients safely and effectively. And for the organisations themselves, our in-house telemedicine service offers cost-effective, remote medical solutions that work to enhance medical outcomes and improve productivity.

OUR SOLUTIONS INCLUDE:

24/7/365 Medical Support

  • • Physician telephone advice to on-site healthcare professionals and responsible officers
  • • Centralised UK-based call centre
  • • In-house clinical team
  • • Medical evacuation advice
  • • Patient triage
  • • Prescription medication authorisation
  • • Clinical governance and protocols
  • • Case review
  • • Workplace injury management
  • • On request, Physician Video Consultation to the Healthcare professional or Responsible Officer

Medical Service Management

  • • Medical operations manual, complete with patient safety guidelines, patient care and clinical protocols
  • • Electronic medical record management *

Quality Management*

  • • Clinical guidelines includes clinical and telephone support protocols
  • • Infection control guidelines
  • • Medical facility management guidelines
  • • Medical case review

Reporting        

  • • Client specific reporting includes annual KPI reports
  • • Bespoke reporting on request
  • • Clinical Statistical Reporting includes Medevac frequency and volume, as well as reportable case notification
  • • Patient safety incident reports

Additionally, we are able to provide the following services:

  • • Medical Consulting gives access to our team of in-house Physicians as part of a one-off requirement or as a Company Doctor
  • • Medical Supplies includes the provision of consumables, equipment and pharmacy supplies through our company MedeKIT
  • • Medical Formulary Review and Clinical Guideline Updates
  • • Malaria, Pandemic and Travel Health Advice Lines
  • • Chronic Condition Management Programmes for Diabetes, Hypertension and Mental Health

Additional solutions are not part of the Virtual Health Services standard package. Please contact a sales representative for a quote.

*Services included for locations with health care professionals on-site. Locations with responsible officers should contact a UnitedHealthcare Global sales representative for a quote.

Contact us now to learn what we can do for your organization

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